Why begin at Trézor.io/Start®?
Trézor devices protect private keys by keeping them offline. Starting from Trézor.io/Start ensures you download the authentic Trezor Suite software and follow verified setup flows. Phishing pages and unofficial downloads are common — always verify the domain and avoid external installers or APKs from unknown sources.
- Authenticity: Official downloads and Genuine Check guidance.
- Security: Step-by-step initialization that minimizes risk.
- Support: Links to documentation and official troubleshooting.
Download & install Trezor Suite
Desktop
- Visit trezor.io/start and select your OS (Windows, macOS, Linux).
- Download the installer and run it. Allow updates when prompted.
- Open Trezor Suite and follow initial prompts. If requested, install Trezor Bridge to enable USB communication.
Web & Mobile
- Open suite.trezor.io in a supported browser (Chrome, Firefox, Brave).
- On mobile, use official app downloads or pair with supported wallet apps as documented on Trézor.io.
Tip: Bookmark trezor.io/start
and verify certificates if your browser warns about downloads.
Unbox and initialize your Trézor
- Inspect packaging and only use a device purchased from Trézor or authorized retailers.
- Connect the device to your computer with a reliable USB cable. Use Bluetooth only if explicitly supported and needed.
- In Trezor Suite, pick Set up my Trezor (or Recover wallet if restoring an existing seed).
- Follow on-screen prompts to install firmware if required — always confirm updates on the device itself.
When instructed, create a strong device PIN. The PIN is required each time the device is used locally and protects against unauthorized physical use.
Generate & secure your recovery seed
The recovery seed (12–24 words depending on model and settings) is the single most important backup. Trézor generates the seed on-device — never enter or type your seed on a computer or website.
- Write each seed word in order on the supplied recovery card. Do not store the seed digitally or photograph it.
- Confirm the words on the device when prompted to ensure you recorded them correctly.
- Store the seed in a secure, offline location (fireproof/waterproof safe or metal backup recommended).
Never share your recovery seed. Trézor support will never ask for it.
Genuine Check & installing coin apps
Use Trezor Suite’s Genuine Check to confirm the device hasn’t been tampered with. After verification, install apps for the blockchains you intend to use (Bitcoin, Ethereum, Cardano, etc.). Apps are small programs that allow the device to interact with specific networks — removing an app does not move or delete funds.
Add accounts, send & receive
- In Trezor Suite choose Accounts > Add account and select a cryptocurrency.
- Open the matching app on your Trézor device when prompted so Suite can scan and display balances.
- To receive: click Receive, confirm the full address on your device display, then share it.
- To send: click Send, enter recipient and amount, then verify and confirm the transaction on the device screen.
Always trust the address on the Trézor device display — if it differs from the app, cancel and investigate.
Advanced options & privacy
Advanced users can enable a passphrase (adds a hidden wallet) for extra security, set up multi-signature schemes, or use coin-control features to manage outputs. Passphrases are powerful but increase responsibility — losing the passphrase is equivalent to losing access to a hidden wallet.
Troubleshooting & common fixes
- Device not detected: Try a different USB cable/port, reinstall Trezor Bridge, restart Suite and the computer.
- Firmware update failed: Keep device connected, use the original cable, avoid USB hubs during update.
- Address mismatch: Cancel and retry — always trust the device screen address.
- Lost device: Purchase a new Trézor and restore using your recovery seed; do not disclose your seed to anyone.
Quick setup checklist
- Download Trezor Suite from trezor.io/start.
- Initialize device and set a strong PIN.
- Record and secure the recovery seed offline.
- Run Genuine Check in Suite.
- Install required coin apps and add accounts.
- Verify all addresses on-device before sending.